Legal Notice

Legal Notice

1. Identification and Ownership

In compliance with Article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the following are the identifying details of the owner:

• Owner's Name: Ganeshi Vital, S.L.
• Tax ID (NIF): ESB67635979
• Address: Calle Mirador 5, 08105 Sant Fost de Campsentelles, Barcelona, Spain.
• Email: info@365farma.es
• Website: https://365farma.eu, https://365farma.es

2. Terms of Use

The use of the websites 365farma.eu and 365farma.es implies full acceptance of the conditions described here. If you do not agree with any of these, please refrain from using the site. Access does not establish a commercial relationship with Ganeshi Vital, S.L.

The owner provides access to various contents on the website, which the user commits to not using for illegal or unauthorized activities that may affect third-party rights or damage any element of the site.

3. Security Measures

The personal data provided are stored in databases controlled exclusively by Ganeshi Vital, S.L., applying technical and organizational measures to ensure the confidentiality, integrity, and quality of the information in accordance with data protection legislation. However, no security measure on the internet is infallible, so the total absence of risks cannot be guaranteed.

4. Personal Data Processing

For detailed information on the processing of personal data and the rights of users under the GDPR, please consult our Privacy Policy.

5. Cookie Policy

Details on the use of cookies, purposes, and management of preferences are available in our Cookie Policy.

6. Links to Other Websites

The website includes links to third-party sites, provided with the purpose of informing about other sources of information. The owner is not responsible for the content on linked sites and these links do not imply any relationship or endorsement of the linked sites.

7. Intellectual and Industrial Property

All intellectual and industrial property rights over the contents of the website are reserved. The use, reproduction, distribution, or transformation of these contents requires prior and explicit consent from the owner.

8. Limitation of Liability

Ganeshi Vital, S.L. is not responsible for interruptions or malfunctions of the services or contents offered on the internet, regardless of their cause, nor for indirect damages caused by the use of the website.

9. Jurisdiction

This Legal Notice is governed by Spanish law.

10. Conservation of Personal Data

The personal data provided will be retained as long as necessary for the purpose for which they were collected.

11. Glossary of Terms

To ensure clear understanding of our terms and policies, we provide definitions of the most relevant technical and legal terms used in this document:

• Personal Data: Any information relating to an identified or identifiable natural person.
• Consent: Clear and affirmative authorization to process an individual's personal data.
• GDPR: General Data Protection Regulation of the European Union.
• Holder: Ganeshi Vital, S.L., the entity responsible for processing your personal data.

12. Policy Updates

We reserve the right to modify this policy to reflect changes in our legal or privacy practices. Any changes will be communicated through our website and, if significant, we will notify users via a notice on our website or by email.

13. Procedures for Exercising Rights

If you wish to exercise any of your rights to access, rectify, cancel, oppose, limit the processing, portability of data, or deletion, you can do so through the following means:

• Email: Send a request to info@365farma.es.
• Online Form: Complete the form available on our website to request access, rectification, or deletion of your personal data.

14. Contact of the Data Protection Officer

For any questions related to the protection of your personal data, you can directly contact our Data Protection Officer:

• Email: info@365farma.es

15. International Transfers of Personal Data

At Ganeshi Vital, S.L., we process your personal data primarily within the European Economic Area (EEA). However, in some situations, we may transfer your data to countries outside the EEA. In these cases, we ensure that the transfer complies with applicable legislation and that adequate safeguards are in place to protect your data.

Currently, we carry out international transfers to the United States for certain operational processes in collaboration with providers and subcontractors. These transfers are protected by standard contractual clauses approved by the European Union and comply with Regulation (EU) 2016/679, amended on June 4, 2021.

For more information on international transfers of your data, you can contact us at info@365farma.es.

16. Conservation of Personal Data

Your personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, as well as to satisfy any legal or regulatory requirements. Specific retention periods are as follows:

• Portal Account: Until you cancel your account or the account remains inactive for three years.
• Contact Requests and Returns: Until their processing is completed.
• Commercial Communications: Until you unsubscribe.
• Connection and Navigation Data: Stored for a period of 13 months.

After these periods, your data may be preserved as follows:

• Commercial Purposes: 3 years after account cancellation/inactivity.
• Proof Purposes: 5 years since account cancellation/inactivity.
• Pharmaceutical Care and Medication Order Records: 2 years.
• Accounting and Commercial Documents: 6 years after the end of the relevant accounting period.

In the event of termination of the contractual relationship or request for data deletion, your data may be retained (blocked) during the statute of limitations for actions related to possible legal or contractual responsibilities.

17. Rights Over Your Personal Data

You have the right to access, rectify, limit, oppose, and, if applicable, port your personal data. You can also request the deletion of your data when they are no longer necessary for the purposes collected. You may withdraw your consent at any time for processing that depends on this consent.

If you wish to exercise any of these rights or have questions about the use of your personal data, please do not hesitate to contact us at info@365farma.es.

18. Complaint Mechanisms

If you have any complaints or concerns about how we handle your personal data, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD). More information is available at https://www.aepd.es.

19. Confirmation of Reading and Consent

For some services, we may require your explicit consent. By accepting our policy, you confirm that you have read and understood the content of this policy and agree with it. Please make sure to read and fully understand before giving your consent.

20. Visualization and Design

Our website is designed to be accessible and easy to navigate, with the goal of efficiently finding the information you need. We use a clear design and an organized structure to facilitate the reading of our legal documents.

21. Contact

For any questions or comments about this notice, you can contact us at info@365farma.es.